Shipping & Returns Refund Policy

Hare Krishna!

At Padmasuci.com, we are committed to delivering a hassle-free shopping experience. Please review our shipping and returns policy below.

🚚 Shipping Information

Processing Time:

• Orders are processed within 48 hours (2 business days).
• Personalized items may take an additional 2–5 business days depending on customization needs.
• If your order includes both personalized and standard items, they may be shipped separately to expedite delivery.

Delivery Time (After Dispatch):

• Domestic Orders (India):
  📦 3–7 business days (depending on your location)
• International Orders:
  🌎 7–21 business days (depending on country and customs clearance)

Shipping Charges:

• Free shipping on all domestic orders.
• International orders and returns do not qualify for free shipping.

Tracking Information:

• You will receive tracking updates via WhatsApp, email, and SMS once your order is dispatched.

Partial Shipments:

• Orders containing personalized items or specific jewelry may be shipped separately to ensure faster delivery of available products.

🔄 Returns & Refunds

Final Sale Policy:

• Due to the spiritual and customized nature of our products, all sales are final.
• Please ensure all order details are correct before purchasing.

Refunds:

• Refunds are only issued for defective or incorrect items after verification by our team.

Refund Processing Time:

• Minimum: 3 business days after approval
• Maximum: 10 business days after approval

(Refunds are initiated after we inspect and approve the returned product.)

Exchanges & Replacements:

• If you receive a defective or incorrect product, you may request a replacement.
• Replacements are processed after we receive and inspect the returned item.

Return Procedure:

• If you face any issues with your order, please contact our Customer Support team immediately.
• Be available for scheduled pick-ups and respond promptly to communications from our delivery partners.

For more information, please refer to our Terms of Service page.

✨ Short Summary: